Development, Operations and Intelligent Supervision

Managed services, software factory, observability and AI applied to real operations in Latin America.

Software FactoryManaged services24/7 observabilityIntegrations & APIsAutomationOperational AI

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I want to supervise my systems I need to modernize an app I want to automate processes

Less operational friction
Incidents, changes and support with clear follow-up.

Measurable systems
Metrics, traces, dashboards and executive reporting.

Continuous evolution
Modernization, automation and practical AI.

BankingInsuranceAgribusinessMutualsPaymentsE-commerceRetailMiningGovernment

About us

Sistemas del Sur is a Chilean technology company specialized in software development, system integration, managed services, observability and intelligent operations.

We help companies modernize platforms, automate processes, supervise critical systems and improve the continuity of digital operations. From Chile, we work with teams across Latin America, including Peru, Argentina, Colombia, Mexico, Panama, Honduras, Uruguay, Paraguay, Bolivia, Ecuador, Brazil, Costa Rica, Guatemala and El Salvador. We combine cloud technologies, APIs, data and applied artificial intelligence with close, transparent and results-oriented management.

What we do for your company

Reduce incident response times.
Modernize legacy systems.
Automate repetitive processes.
Integrate platforms, APIs, payments, CRM and e-commerce.
Supervise applications, services, infrastructure and digital experience.
Build AI solutions applied to real operations.

Managed Services

We take care of the operation, evolution and supervision of your technology platforms.

Specialized technical desk.
24/7 monitoring and observability.
Incident management.
Evolutionary software maintenance.
Integration and API support.
Performance optimization.
Operational task automation.
Monthly executive reports.

Business units

Our 4 work fronts

Software Factory & Digital Applications

Portals, web platforms and mobile applications.
Modern architectures, APIs and microservices.
Evolutionary maintenance and code quality.
Cloud deployments and CI/CD.

System Integration and Automation

Integration between APIs, payments, e-commerce and internal platforms.
API, workflow and data orchestration.
Operational process automation.
Platform implementation and support.

Observability, SRE and Operational Continuity

Logs, metrics, traces and digital experience.
Smart alerts and executive dashboards.
Incident management and SRE practices.
Availability, performance and continuity.

Intelligent Operations with AI

Internal copilots for support and operations.
RAG and enterprise search.
Automation with agents and workflows.
AI applied to real processes.

Use cases

Customer and supplier portals

Custom web and mobile applications

Integration between CRM, ERP, payments and e-commerce

Critical application monitoring

Smart alerts for IT operations

Report and dashboard automation

Internal copilots for support and operations

Enterprise search across documents and systems

Mobile apps for points of sale and self-service kiosks

Technology ecosystem

We integrate and operate a leading technology ecosystem for development, automation, payments, observability, continuity and intelligent operations.

n8n

PagerDuty

Datadog

Elastic

Sentry

SigNoz

Our work model

1

Diagnosis

We map architecture, processes, pain points and risks.

2

Solution design

We propose a clear, scalable and measurable architecture.

3

Implementation

We develop, integrate, automate or deploy.

4

Operation and continuous improvement

We supervise, measure, report and evolve.

Contact

Main address: Apoquindo #5150, Las Condes, Santiago, Chile
Regional office: Nicolás Palacios #358, Santa Cruz, O'Higgins Region, Chile
info@sistemasdelsur.cl
+56 9 3117 6613